How does your vehicle delivery service work?
We provide a hassle-free vehicle delivery service where our professional drivers pick up your car from the designated location and drop it off at the specified destination. You simply schedule your pickup and drop-off time, and we handle the rest.
Do I need to provide fuel for the vehicle delivery?
Yes, the vehicle must have enough fuel to reach the drop-off location. Our service focuses on delivering your vehicle safely, and we do not cover fuel costs.
Can I schedule a delivery for my rental guests?
Absolutely. We offer specialized services for Turo hosts, including coordinating with guests for seamless vehicle pickup and drop-off. We ensure timely delivery and provide status updates throughout the process.
What happens if there is an issue or delay during delivery?
We keep you informed throughout the delivery process. If there are any unexpected delays or issues, we will contact you immediately and provide real-time updates to ensure a smooth experience.
How much does vehicle delivery cost?
Our pricing is based on the distance of the drop-off. We offer flat-rate pricing for different mileage ranges (for example 5–15 miles, 15–30 miles). You see the exact cost before booking, with no hidden fees.
What roadside help do you offer?
Pick “Roadside & towing” when you book and tell us what happened — flat tire, dead battery, lockout, or out of gas. A nearby provider is dispatched to wherever your vehicle is. Roadside requests are handled on demand, not scheduled.
Do you handle non-drivable vehicles or towing?
Yes. Choose “Need a tow” in the roadside flow, enter where the vehicle is and where it should go, and we’ll dispatch a tow provider. Towing is the one roadside option that includes a drop-off destination.